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Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org.
- “Log files” track actions occurring on the website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the website.
Additionally, when you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers – collected by the gateway provider), email address, and phone number. We refer to this information as “Order Information”.
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We use a number of different suppliers to provide elements of our service for us. These include IT suppliers; payment processors; fulfillment companies; email marketing platforms and enterprise management platforms. In some circumstances we are legally obliged to share personal information with third parties. For example, to comply with a court order. Other times, we share personal information to protect the rights, property or safety of us or others. For example, to prevent fraud and reduce credit risk. In any scenario, we will satisfy ourselves that our sharing is lawful.
We might also share your information with other businesses if we buy/sell any business or assets from/to them or are otherwise combined with that business (including during any negotiations with them). If a change happens to our business, then the new owners may use your personal information in the same way as set out in this privacy notice.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page.
Marketing and Promotional Offers from Us
You’ll receive marketing communications from us if you’ve requested information from us (e.g., by signing up to our newsletter) of if you’ve purchased products from us and haven’t opted out of receiving marketing.
Either way, if at any time you change your mind and don’t want to receive marketing messages from us, you can tell us to stop by:
Replying ‘Stop’ (please note that it might take a brief period to process your unsubscribe request)
Sending an email to info at onyxbeautyandcosmetics.com. “Attention: Unsubscribe Request” as the subject of the email.
Do Not Track
Please note that we do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a U.S. resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a U.S. resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the website), or otherwise to pursue our legitimate business interests listed above.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The website is not intended for individuals under the age of 18.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at onyxbeautyandcosmetics.com or by mail using the details provided below:
Onyx Beauty & Cosmetics
P.O. Box 7457, Roanoke, VA 24019-0457